Lives behind the findings

The stories within the patterns

Fifteen analytic themes were developed across 2,933 interview response units using Guided AI Thematic Analysis (GAITA). Financial Strain is shown first; select any other theme to display its focused story, four participant quotations, connected subthemes, survey findings, and related audio below the grid.

Interactive coding structure

Explore 15 analytic themes

Select any theme to display its public-facing story, four borrower quotations, connected subthemes, related survey outcomes, and available audio below the theme grid.

Showing 15 of 15 analytic themes

How to interpret the counts: Excerpt totals describe coding density within the interview corpus, and borrower reach shows how many of the 67 participants had the theme present. Neither measure estimates prevalence in the broader borrower population.

Selected public-facing story · Analytic theme 4 of 15

Public-service job lock

PSLF can sustain commitment to public service while also narrowing job mobility, compensation choices, and the freedom to leave difficult positions.

640coded excerpts67/67borrowers

Borrower voices

Four perspectives from the interviews

I was very careful not to change jobs. Even when I had offers, I turned them down because I didn’t want to risk anything changing with my payment.

Janet Jack

My rent is going up another year, but working in nonprofit, my salary is not. There is more budgeting—figuring out daily living and incorporating student loan payments.

Sunshine Raining Day

There’s burnout from the job itself, and then the burnout of knowing you feel stuck. If I wasn’t going for loan forgiveness, I would probably try a different career.

Human Phunam

As much as I wanted that job, I had to turn it down. I was eight and a half years in. I told them, ‘I’ll apply in 22 months, but I can’t do that right now.’

JayHawk_12

Participant names are pseudonyms. Quotations are lightly edited to remove verbal fillers, false starts, and repetition, and may be shortened for clarity without changing meaning.

Most frequent connected subthemes

  • Staying for PSLF eligibility140
  • Lower pay vs forgiveness32
  • Job lock21
  • Career satisfaction under debt13

Continue exploring

These are conceptual connections across the study, not respondent-level statistical linkages.

Hear their stories

Three voices connected to Public-service job lock

These privacy-reviewed selections connect to the complete Borrower Voices Library. A recording may connect to more than one analytic theme.

Mina Toon

1:18

A career organized around the payment count

What you’ll hear

Mina describes the PSLF countdown as a central influence on career decisions and a reason to remain in public service.

Elle Howie

0:38

Staying in public schools for eligibility

What you’ll hear

Elle explains why PSLF eligibility kept her in public schools instead of moving to a private-sector position she found more personally fulfilling.

Bruce Wayne

0:21

Remaining in qualifying employment

What you’ll hear

Bruce describes intentionally remaining in government and nonprofit employment to preserve PSLF eligibility.